Say hello to process harmony.
Our Business Process Practice helps drive greater business efficiency, agility and winning outcomes
Manual and resource-intensive processes are the biggest efficiency killers for companies. According to an IDC report, companies lose 20% to 30% in revenue every year due to inefficiencies. Process silos, resource-intensive processes, lack of tools and systems, process rigidity and inefficiencies in one or more functional areas of the enterprise are hampering overall business operations.
Our Business Process Practice helps companies rethink, redefine, optimize, automate and measure business processes in every aspect of operations to increase efficiency, boost the top and bottom lines and plan for predictable growth. By choosing Effectus as a partner, companies have been able to achieve up to a 70% increase in business efficiency.
Business Process Practice Success Stories
American manufacturer of sports-themed beverage and food products drove double-digit growth in sales with process transformation and insights
A customer service team of 65 agents for a distributor achieved 80% increase in productivity through digital transformation
1 million pieces of content sourced in < 3 months for the largest wine & spirits distributor serving 200,000+ customers
Some of the brands who trust us
Business Process Practice Capabilities
Process Re-engineering
Just because certain processes have been done in one way for a long time doesn’t necessarily make it right in today’s business environment. We evaluate your processes inside-out and simplify them. Value-driven process re-engineering integrated across the business operations chain by empowering your people and ecosystem partners.
Process Automation
No more drowning into manual and redundant processes. We help create complete process automation that eliminates all manual operations, improves the efficiency of your people by up to 70% and frees them up for focusing on value-generation activities. With process automation, we ensure your internal systems and applications are aligned, integrated and talk to each other seamlessly.
KPI & SLA Monitoring
We have all heard it, yet it is often overlooked – “what gets measured, gets done”. We work with your functional and executive leadership to establish key success metrics and interdepartmental process SLAs. Our team of data scientists monitor KPIs and SLAs on a daily, weekly, monthly, quarterly and annual basis and share process insights with stakeholders.
Change Management
The success of any business process transformation initiative weighs heavily on effective change management and user adoption. Change management is at the core of our business process practice offering and it is not just a single event. From the very first meeting with your people leading to the deployment of the solution, we drive change management at every step to help ensure your people “embrace” the change.
